Monday Mailbag 9/10/2018
Q: Hello, I just had a few questions regarding your credit repair services. Do you charge a one-time/first-time fee or setup cost for your credit repair services? Also, do you charge your customers a fee for credit reports? Thanks!
A: Thank you for contacting us! We do charge a one-time First Work Fee of $49.99 but, it’s rolled into the monthly payment plan so, for example, if you enroll today (9/10/18) your first payment of $49.99 is due on 9/15/18, your next payment of $49.99 is scheduled for 10/15/2018, next payment scheduled for 11/15/18, etc… And of course, you can cancel the service at any time.
If you cancel the service before the payment due date you will not be charged during the next billing cycle so if you cancel your payment on the 12th of November you will NOT be charged on your next scheduled billing date which is the 15th of November.
Regarding your question about credit reports, we ask that our clients forward a copy of their credit report to us, you can send us reports from any credit monitoring service, annualcreditreport.com, or even reports from places like CreditKarma.
Having said that, in the event that you have trouble obtaining a copy of your credit report, we can obtain one for you at no extra charge.
Q: I am a bit interested. I have done a lot of the work in getting the balances paid down on my accounts, but the missed and late payments from the past couple years are the only thing left to fix. Is this something you are able to help with? What would be the cost, time to fix, etc?
A: The first thing that we would try is a goodwill letter to the creditors requesting the removal of the lates. If that doesn’t work, we will contact the credit reporting agencies (Experian, Equifax, and TransUnion) to verify the payment history in each account, verify every late payment, and request documentation corroborating that the late payments actually occurred. Finally, if everything is verified is accurate, we would have the credit bureaus process a method of verification request to make sure that the investigations were completed in compliance with the FCRA, didn’t go over their allotted time, and that the creditors and credit bureaus didn’t skip any steps during the investigations.
If the creditors agree to remove the lates through the goodwill letter, if the investigations with the credit bureaus find inaccurate information, if the creditors fail to provide the proper documents within the allotted timeframe, or the method of verification finds that the investigations were improper – the late payments can be deleted.
The fee for our service is $49.99 a month and we would need about 3-4 months to perform the services mentioned above.
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