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NCO Financial Systems

March 16, 2012 by  
Filed under Blogs, Collection Agencies

nco financial


NCO Financial Systems, a subsidiary of EGS Financial Care, Inc. aka Expert Global Solutions, is a collection agency servicing industries such as manufacturing, healthcare, telecommunications, retail, educational, government, as well as many others.  NCO purchases defaulted consumer debt for pennies on the dollar in an attempt to settle the accounts with consumers.  The company has more than 100 offices, primarily in the US, but also in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, Puerto Rico, and the UK.

NCO Group, Inc., began in 1926, when it was founded as National Collection Office.  By 1986, the company had 60 clients and only $40,000 in profits. In that same year, the company attained new management and grew more than 400 percent in the first year.  By 1992, the company had more than 800,000 debts to collect and was operating in all 50 states.  In the eight-year period ending in 1994, the company grew to $5 million in sales and 125 employees. In November 1996, the newly renamed NCO Group, Inc. completed its initial public offering (IPO) which raised $30 million. In 2006 NCO was bought by One Equity Partners (OEP), the private investment arm of JP Morgan Chase.  In 2010, NCO had over 30,000 employees and an estimated revenue of $1.6 Billion.

NCO Contact Information

Phone number: (215)-441-3000
Fax: (215)-441-3923
507 Prudential Rd
Horsham, PA 19044-2308

NCO Complaints

On several occasions, NCO has been accused of violating the Fair Debt Collection Practices Act, refusing to verify and validate the debt, contacting third parties about the debt, claiming that they were calling from a law firm, attempting to collect debt that was past the statute of limitations, and harassing and threatening people on the phone.  As a result, in 2004, NCO paid a fine of $1.5 million to the Federal Trade Commission (FTC).  And in 2006, NCO paid a $300,000 settlement to the Commonwealth of Pennsylvania for violations of the state’s consumer protection statute.

Most recently, the Minnesota Department of Commerce has fined NCO Financial $250,000 for failing to properly screen its employees. Officials claim that convicted felons had been allowed to contact debtors and have access to consumer’s private personal/financial information, such as social security numbers, dates of birth, addresses, and financial account numbers.  The civil penalty paid by NCO represents violations that were committed by convicted felons who were employed by NCO subsidiaries. Many of these actions were violations of state laws as well as the Fair Debt Collection Practices Act (FDCPA).

Solution for NCO Financial Collections

Credit Firm.net has helped thousands of their clients delete NCO Financial Systems collection accounts from their credit reports as well as stopping the abusive calls.  If you have been contacted by NCO or have an NCO Account reporting on your credit report, contact Credit Firm.net to improve your credit.

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Asset Acceptance LLC

March 14, 2012 by  
Filed under Blogs, Collection Agencies

by: Michael Creditfirm.

Asset Acceptance
West Asset Management NCO Financial Sign Up

Asset Acceptance collections


Asset Acceptance, LLC. (AA) is one of the biggest collection agencies in the United States.  Asset Acceptance works under the umbrella of Asset Acceptance Capital Corporation (AACC) which was founded in 1962.  The company specializes in the purchasing defaulted consumer debt and settling the accounts for the original creditor.

AACC Contact Information

Phone number: (800) 545-9931
Asset Acceptance Capital Corp.
P.O. Box 2036
Warren, MI 48090-2036

How AACC buys debt

Asset Acceptance purchases this debt for a significant discount, sometimes as little as 2% of the original amount owed.  Once the debt is purchased, Asset Acceptance proceeds to report the new collection account to the 3 major Credit Reporting Agencies (Experian, Equifax, and TransUnion), and contacts the consumer in an attempt to settle the account.

AACC Complaints

Asset Acceptance has been known to use predatory business practices to collect on their debt and has had 769 complaints filed through the BBB in the last 36 months.  The FTC has also recently levied a $2.5 million dollar fine against Asset Acceptance Capital Corporation for “Abusive Practices”.  The company has been known to Re-Age Debt, report incorrect balances, and continue collections after the expiration of the statute of limitations.

Suzanne Martindale, staff attorney for Consumers Union, a non-profit organization based in New York and the publisher of “Consumer Reports” magazine says, “Some debt collectors unfairly target consumers even when the statute of limitations has passed or when they don’t have the proper documentation to prove the debt is owed.”

AACC Solution

Credit Firm.net has helped thousands of their clients delete Asset Acceptance collection accounts from their credit reports as well as stopping the abusive calls.  If you have been contacted by Asset Acceptance or have an Asset Acceptance Collection Account reporting on your credit report, contact Credit Firm.net to improve your credit.

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ReAging – The Collection Loophole

July 20, 2011 by  
Filed under Blogs

by: .

How long does an account appear for on a credit report?

As you may already know, the Fair Credit Reporting Act (FCRA) limits how long a derogatory item can appear on your credit report.  All derogatory information is supposed to be removed after 7 years. (10-15 years for certain public records).  Unfortunately, collection agencies and original creditors use a loophole known as re-aging debt to circumvent this law and continue to report derogatory accounts for longer than 7 years.

What is Re Aging?

Re-Aging means the collection agency or the original creditor change the FCRA Compliance Datewhen reporting to the credit bureaus (Equifax, Experian, TransUnion).  The FCRA Compliance date is the date when the reported account will be removed from your credit report.  This should be 7 years after the first delinquency (10 years for certain public records).  Most commonly, collection agencies will report the FCRA Compliance Date, 7 years from the date they opened the account (bought the account from the original creditor), not 7 years from the date the account became derogatory.  Considering collection agencies often resell debt back and forth between each other, it isn’t uncommon to see the same debt with 2-3 different collection agencies, and 2-3 different FCRA Compliance Dates.

The Solution for ReAged Accounts

The best way of remedying illegal action like this is to be proactive. Re-Aging has become common practice and we see it more and more every day.  Credit Firm has helped thousands of our clients delete re-aged accounts from their credit reports.  If you think that you may be a victim of re-aging, please call 800-750-1416 for a free consultation with one of our experienced credit consultants.

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